This is a permanent full-time position commencing as soon as possible

Hedland Senior High School (SHS) located in the Pilbara, is an Independent Public School catering for students from Year 7 to Year 12. Our school prides itself on our staff's commitment to a system of positive behaviour supports which focus on care, courtesy, respect and responsibility. These values underpin our philosophy at Hedland SHS. All staff strive to maintain a school culture which encourages a high standard of behaviour and performance. We take an approach that is inclusive, explicit and supports all students and staff to achieve success.

The school has worked hard to build a positive reputation for the excellent educational opportunities it offers students, the exceptional support for staff development and professional growth, and for its high standards of achievement.

As a school we are committed to providing cutting edge qualified learning for our staff, through a variety of opportunities both at school and through travel to other regional locations and the city. We have highly developed partnerships with schools across the state to create programs that provide students with the greatest opportunities academically. Additionally, we support our students to become confident leaders and engaged members of our local community. The strength of diversity in language and culture at our school is unmatched and will offer new experiences to teachers at all levels.

Find out more about our school by visiting www.hedlandshs.wa.edu.au or Schools Online.

The Role

The Student Support Officer is responsible for maintaining and promoting good order within student support. This includes responding to parent/caregiver requests, triaging the needs of students who are seeking assistance from student support, and ensuring established expectations, routines, and processes in student support are followed.

The successful applicant will assist with administrative processes and provision of information to students, staff and parents, ensuring a responsive and effective student support service. Additionally, the successful applicant,



under direction, will have the opportunity to collaborate and conduct discussions with staff, parents/guardians and the community to identify student absenteeism and to collect and provide case information. You may be required to assist with the implementation of a range of school attendance and wellbeing strategies.

The successful applicant will also support with updating important medical and health information on our student data entry system.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Garrett Kett, Deputy Principal on (08) 9158 19***or emailing ************@education.wa.edu.au.

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at ***************@education.wa.edu.au during the advertising period.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and




- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

- A CV outlining your employment history and professional learning summary relevant to this position; and
- A statement addressing the selection criteria as outlined in the attached JDF

1. Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
2. Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
3. Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software.
4. Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 41***for assistance.

Advertised Vacancy Number: IPS/TCH1061616

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Wednesday, 19 August 2026

📌 Student Support Officer (Pilbara)
🏢 Department Of Education
📍 Pilbara