We’re looking for a motivated AML/CTF Support Officer to join our AML/CTF team and play a key role in supporting our financial crime framework. This is an excellent opportunity for someone looking to develop foundations in their AML/CTF career to further develop their expertise in a supportive, purpose‑driven banking environment. You’ll gain experience in transaction monitoring, investigations, regulatory reporting and program uplift activities.
Key Responsibilities
In this role, you will:
Transaction Monitoring & Investigations
- Review alerts and customer activity to identify unusual or suspicious behaviour
- Conduct investigations and contribute to the preparation of Suspicious Matter Reports (SMRs)
AML/CTF Reporting & Compliance
- Support timely and accurate reporting to AUSTRAC in line with regulatory obligations
- Maintain appropriate documentation and audit trails
- Assist with onboarding reviews, KYC processes and enhanced due diligence activities
- Support periodic reviews of higher‑risk customers
Program Support & Uplift
- Contribute to improvements in AML/CTF controls, processes and systems
- Assist with internal reviews, audits and regulatory requests
Stakeholder Engagement
- Work closely with frontline teams to support understanding of AML/CTF obligations
- Provide practical, risk‑based guidance to the business
Desired Skills and Experience
About You
- Prior experience in AML/CTF investigations, financial crime or compliance is preferred; however,
candidates with extensive Line 1 banking experience will also be considered
- Demonstrated understanding of the AML/CTF Act and AUSTRAC reporting requirements
- Experience in one or more of:
- transaction monitoring
- investigations / case management
- KYC / onboarding / CDD
- Strong attention to detail and analytical capability
- Developing confidence in stakeholder engagement
- A proactive mindset and willingness to learn
What this role offers
- Exposure to a broad range of financial crime disciplines (beyond just monitoring)
- Prospect to build end‑to‑end AML/CTF capability
- Supportive environment focused on development and coaching
- Pathway toward senior AML/CTF or compliance roles
We count on you. And you can count on us.
Why Defence Bank?
- Make real impact
This is an opportunity to shape and embed first‑line risk capability across critical business areas, with strong leadership support and visibility.
- Purpose‑led banking
What you do here genuinely matters. You’ll contribute to protecting members, enabling responsible growth and supporting the Defence community.
- Flexibility that’s genuinely lived
We support flexible and hybrid working and trust our people to work in ways that support both performance and wellbeing.
Defence Bank is committed to providing equal opportunities for employment and seek a team that reflects our diverse community.
All successful candidates will be required to complete employment checks prior to an offer of employment.
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📌 AML/CTF Support Officer (Melbourne)
🏢 Defence Bank
📍 Melbourne
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