Own the day-to-day operations that keep Ozler Care running smoothly. From customer onboarding workflows to internal processes and vendor management — you’ll build the operational backbone of a fast-growing GovTech startup.

What you’ll do

- Design and optimise internal workflows for customer onboarding, support, and renewals
- Manage relationships with key vendors, partners, and service providers
- Oversee office operations, procurement, and administrative functions
- Track operational KPIs and report to leadership on efficiency and bottlenecks
- Support HR functions including recruitment coordination and team onboarding

What you need

- 3+ years experience in operations, business management, or a similar role
- Experience in a startup, SaaS, or technology environment preferred




- Excellent organisational skills and attention to detail
- Solid written and verbal communication skills
- Proficiency with project management and productivity tools (Notion, Slack, Google Workspace)

Why work at Ozler

We’re building the compliance platform that protects vulnerable Australians. Every feature you ship lands in front of real aged‑care, NDIS, and home‑care providers — your code measurably improves care quality. Hybrid‑first culture, founder‑direct mentorship, learning budgets, and serious tech autonomy from day one.

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📌 Operations Manager Operations · Melbourne, VIC (On-site / Hybrid)
🏢 Ozler Care
📍 Melbourne