Senior Strategic Designer

Key Assets Australia is a leading not‑for‑profit organisation that delivers foster care and family services across Australia. With a focus on achieving lasting outcomes for children, families and communities, we ask for inclusive and diverse talent.

Chrysalis is our Transformation Hub, innovating to improve service delivery for children, young people, carers and families. As Senior Strategic Designer, you will collaborate with internal and external stakeholders, leading and delivering impactful initiatives that address systemic challenges in the child and family sector.

Key responsibilities

- Lead and deliver innovation and design methodologies, including interviews and workshops with staff, clients, community members and those with lived experience.
- Engage and support young people, carers and families in safe, meaningful design processes, using a range of engagement methods.
- Create artefacts such as design principles, current‑state maps, future‑state journey maps and blueprints.
- Lead and manage multiple projects and activities, balancing deep collaboration with practical project tasks.
- Build team capacity in innovation and design.

Salary and benefits

- Base salary: $110,000/annum (1.0 FTE) + super, mobile and salary‑packaging options up to $15,900 per annum.
- Full‑time position with hybrid working (office/WFH) and flexible, family‑friendly arrangements.
- Work‑life balance: flexible framework and remote work support.
- Health and wellbeing: discounted health insurance, gym memberships, confidential counselling,



birthday leave and increased annual leave after 2 years.
- Career development: digital eLearning, face‑to‑face training and a subsidised learning fund.
- Tax‑free salary packaging.

About you

- Degree or equivalent qualification in social sciences, design or a related field.
- Experience in the public or NFP sector, with a focus on social innovation and/or design.
- History of working with children, young people and adults experiencing disadvantage, and facilitating engagement with diverse stakeholders.
- Systems thinker capable of seeing patterns, asking bold questions and holding space for complex conversations.
- Strong communication skills, both verbal and written, with a sensitivity to language and cultural differences.

Fine print

- Applications close: 18 January 2026.
- Contact: Lucy Thornton, Design and Innovation Lead –
- Successful candidates must undergo a National Police Check and hold (or be willing to obtain) a valid WWCC.

Seniority level

- Mid‑Senior level

Employment type

- Full‑time

Job function

- Other
- Industries: Individual and Family Services

Equal Opportunity & Child Safety

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion. We are a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

Additional information

While we review applications, please get to know us by visiting our website and following us on social media at #WeAreKeyAssets.

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📌 Senior Strategic Designer (Melbourne)
🏢 Key Assets Australia
📍 Melbourne