Overview

Business Information Security Officer (BISO) role at NSW Department of Customer Service. Ongoing opportunity based in Sydney CBD with hybrid/flexible working options.

Base pay

A$149,739.00/yr - A$173,174.00/yr plus superannuation.

Responsibilities

- Build strategic stakeholder relationships and act as the single point of contact for cyber security to the business areas.
- Enable effective and effective delivery of cyber security services and appropriate management of cyber risks aligned with the Business and Cluster CISO strategies.
- Provide expert strategic security advice and leadership to agencies as the CISO Delegate, collaborating with divisional digital and business leaders to identify and manage cyber risk.
- Develop tailored cyber strategies and approaches for lines of business aligned with the DCS cyber strategy.
- Lead the development of security delivery plans for agencies and clients; oversee the delivery of security services to execute strategy and initiatives.
- Provide leadership to business functions to ensure security is embedded early in programs, projects, and initiatives.
- Act as a trusted advisor, working with other CISO functions to engage business stakeholders in cyber security initiatives and enable risk-based decision making.
- Identify business-specific training needs and facilitate sessions to raise awareness and enhance cyber culture.

About you

- Experience engaging with technology and business leaders to discuss cyber security in business terms.
- Ability to develop or contribute to cyber strategies to meet business needs, address threats, and align with existing business strategies.




- At least 5 years of experience in cyber security risk, governance, architecture, compliance, or related domains.
- Experience acting as a point of escalation for cyber security incidents is desirable.
- Excellent engagement and presentation skills.
- A collaborative team player who can work with technical and non-technical teams to ensure risk, audit, and compliance activities are designed and operated effectively.
- Experience with cyber security standards and frameworks such as NIST CSF, ISO 27001, ISM, or the NSW CSP is beneficial.
- Commitment to a growth and learning mindset.

What we offer

- Flexible working arrangements including hybrid working
- State-of-the-art offices
- Wellbeing programs and resources
- Excellent career development and learning opportunities
- Discounted gym memberships and Employee Assistance Programs
- Salary range consistent with role level (Grade 11/12)

How to apply

To start your journey towards becoming our BISO, click the link in the job posting and attach your resume (max 5 pages) and cover letter (max 2 pages). A talent pool may be created to fill future ongoing or temporary opportunities.

Enquiries: Nicole Turner at Apply through the Capability Application Tool for practice questions and preparation based on the role description.

Closing date

Closing Date: 10am Tuesday 23 September.

About the Department

The Department of Customer Service (DCS) aims to transform how NSW Government agencies interact with customers, with focus on customer-centric service, digital transformation, and regulatory reform to benefit the people of NSW.

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📌 Business Information Security Officer (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney