MEDICAL SECRETARY / ADMINISTRATOR

? Location: South Melbourne (main rooms) · Parkville

⏱ Hours: 34–38 hrs across 4–5 days per week (flexible) | Start: Immediate

ABOUT US

Urogynaecology Specialists is a busy and highly regarded surgical practice specialising in urogynaecology and pelvic reconstructive surgery. Our team is united by a commitment to exceptional patient care and a warm, qualified working environment. This week we opened the doors to our beautiful new purpose built main rooms in South Melbourne — just a five-minute walk from the ANZAC station — with consulting rooms also at Parkville.

THE OPPORTUNITY

We are looking for an experienced and capable Medical Secretary / Administrator to join our team across four to five days per week (34–38 hours), with some flexibility on the exact arrangement. This is an immediate start opportunity — onsite training will be provided to set you up for success from day one. This is a hands-on, high-impact role supporting our specialist clinicians, offering real responsibility, genuine variety, and the satisfaction of making a difference every day in a fast-paced surgical environment.

THE ROLE

· Manage the calendars and diaries for our specialist clinicians with precision and efficiency

· Coordinate surgical bookings end-to-end — from initial enquiry through to confirmation

· Prepare accurate surgical quotations with meticulous attention to detail

· Manage specialist correspondence with professionalism and discretion

· Provide polished reception and front-of-house duties — you will be the face of the practice

· Support, train and lead front-of-house and reception staff — your experience will lift the whole team

· Maintain accurate and confidential patient records in accordance with healthcare privacy regulations

· Assist the Practice Manager as required

WHAT WE'RE LOOKING FOR

· Essential: Proven experience in a similar role

· Highly regarded:



Background in a surgical or specialist practice environment

· Exceptional organisational skills with the ability to juggle competing priorities without missing a beat

· Confident, clear communicator — both written and verbal

· Natural leadership ability with experience guiding or mentoring reception and administration staff · Discreet, professional and genuinely patient-focused in everything you do

· A genuine team player who thrives in a collaborative environment and supports those around them

· Someone looking for a long-term career prospect — we invest in our people and want you to grow with us

· Proficient in medical practice software and Microsoft 365 — experience with Gentu is highly regarded

· Advantageous: Experience in women's health, urogynaecology or a specialist surgical environment

WHAT WE OFFER

· Immediate start — onsite training provided to ensure you hit the ground running

· 34–38 hours across four to five days per week, with some flexibility on the exact arrangement

· Competitive remuneration at or above award, commensurate with your experience and skills

· A supportive, professional team within a well-regarded specialist surgical practice

· Genuine career stability with a structured trial period leading to permanent appointment

· Beautiful brand-new, purpose-built main rooms in South Melbourne — a five-minute walk from the ANZAC station — with consulting also at Parkville

· A genuinely inclusive and welcoming team — we value diversity of background, experience and perspective, and encourage people of all ages and walks of life to apply

HOW TO APPLY

Submit your CV and a brief cover letter telling us why you are the right person for this role.

Applications are reviewed as received — we are looking to move quickly, so please don't delay.

Applicants must have valid Australian work rights to be eligible for this position.

Note: Urogynaecology Specialists is a trading name of Pelvic Floor Services Victoria Pty Ltd as trustee for Pelvic Floor Services Victoria Trust.

📌 Medical Secretary / Administration (South Melbourne)
🏢 Pelvic Floor Services Victoria
📍 South Melbourne