Employee is being hired as a Full-time Restaurant Manager at House of Nguyen Pty Ltd. Employee shall report to Director and will be responsible for the following duties including, but not limited to:
- Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.
- Training new and current employees on proper customer service practices, food safety standards, and company policies.
- Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.
- Creating schedules for restaurant staff and tracking their work hours and payroll data.
- Appraising staff performance and providing feedback to improve productivity and quality.
- Interviewing and recruiting recent employees who fit the restaurant's culture and vision.
- Managing daily front- and back-of-house restaurant operations, such as ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.
- Creating reports on weekly, monthly, and annual revenues and expenses, and analysing them to identify areas for improvement.
- Controlling operational costs and finding ways to reduce waste and increase profitability.
- Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.