The role

Full time, Tuesday to Saturday, split across our Blacktown and Liverpool campuses. You’ll be the first point of contact for students — the person who makes their experience smooth from enquiry through to graduation.

What you’ll do

• Greet and assist students at reception, in person, by phone and email

• Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]

• Support students with course questions, timetables, USI and payment queries

• Assist trainers with classroom setup, resources and attendance

• General admin: filing, ordering supplies, keeping the campus organised

• Escalate student welfare or academic concerns to the right staff member

About you

• Previous admin, reception or customer service experience (education sector a plus)

• Warm, patient manner — you enjoy helping people





• Strong written and verbal English; confident with Microsoft Office

• Organised and able to juggle a busy front desk

• Available Tuesday to Saturday and willing to work across both campuses

• Own transport preferred

• [Second language such as Arabic, Hindi or Punjabi highly regarded]

• Working with Children Check (or willing to obtain)

What we offer

• Secure full-time role + super

• Sunday and Monday off — beat the weekday commute

• Supportive team and genuine training on our systems

• Career development / study opportunities

How to apply

Click Apply and send your resume with a short cover letter telling us why this role suits you. Applicants must have full working rights in Australia.

📌 Student Support & Administration Officer | (Blacktown)
🏢 First Aid Coach Sydney
📍 Blacktown