We are seeking a confident and results-driven Part-Time Sales Team Agent to engage with our existing client base. The primary focus of this role is outbound contact to current and previous customers, with the objective of reactivation, retention, and strengthening ongoing client relationships.

Key Responsibilities

- Client Engagement & Sales
- Make outbound calls
- Re-engage customers through structured reactivation campaigns
- Clearly communicate offers, updates, and service enhancements
- Build rapport and maintain a professional, consultative approach
- Identify opportunities to increase customer engagement and value

Retention & Reactivation

- Follow call frameworks designed to reintroduce customers to the platform
- Understand client history and tailor conversations accordingly
- Handle objections confidently and ethically
- Support ongoing retention initiatives

Administration & Reporting

- Accurately log call outcomes and notes in CRM systems




- Maintain clean and up-to-date client records
- Adhere to compliance, privacy, and internal processes

Performance & Targets

- Work toward daily and weekly contact and conversion targets
- Maintain call quality and professionalism
- Participate in coaching and performance feedback sessions

Skills & Experience

Essential

- Confident, explicit phone manner
- Strong communication and listening skills
- Comfortable with outbound calling
- Ability to follow structured sales scripts while sounding natural
- Basic CRM or system experience
- Reliable and self-motivated

Desirable

- Sales, retention, or reactivation experience
- Call centre or phone-based sales background
- Experience in regulated or compliance-focused industries

Job Type: Part-time

Pay: $32.89 per hour

Work Location: In person

📌 Part Time Sales Assistant (Sydney)
🏢 BETMAX
📍 Sydney