Supreme Care is proud to be Australia’s leading provider of NDIS and Aged Care services. We’re a trusted choice for people with disabilities and the elderly who need support services and in-home care. With years of experience and a team of highly trained and dedicated professionals, we’re committed to providing exceptional care to those we serve. Our focus is always on improving the quality of life for our clients, and our goal is to help them live their best life possible.

We are seeking a highly organised and compassionate Case Manager Assistant to join our Aged Care team, supporting our Home Care Package (HCP) clients and assisting our Case Managers with the coordination and delivery of quality care services.

This role is ideal for someone with experience in aged care, community services, administration, or care coordination who is looking to further develop their skills and grow their career within the Aged Care sector.

Job Responsibilities:

- Assist Case Manager with the coordination and ongoing management of Home Care Package clients
- Support the development, review, and monitoring of individualised care plans based on client needs and goals
- Communicate with clients, families, support workers, and external service providers to ensure services are delivered effectively
- Assist with scheduling and coordinating client services and resolving service-related issues




- Maintain accurate client records, documentation, and case notes
- Support client onboarding processes and ensure required information is collected and maintained
- Assist with monitoring client budgets, service utilisation, and ensuring services provide value and meet client needs
- Liaise with internal teams to ensure client requirements and changes in support needs are communicated effectively
- Provide administrative support to the Case Management team as required

Qualifications & Experience:

- Previous experience in aged care, disability, community services, case management support, or a similar role is highly desirable
- Strong organisational and administrative skills with excellent attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a cooperative team
- Ability to build positive relationships with clients, families, and stakeholders

Do you think you would be the right fit for our team? Apply now!

Job Type: Part-time

Pay: $35.00 – $40.00 per hour

Expected hours: 30 per week

Benefits:

- Work from home

Application Question(s):

- Please specify your current suburb.
- Please provide your expected hourly rate.

Licence/Certification:

- Victorian Drivers Licence (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Case Manager Assistant (Sunshine)
🏢 Supreme Care
📍 Sunshine