Location: Sunshine Coast (Maroochydore)

Posted: 05/08/2025

We continue to grow in becoming a preferred I.T. Solutions company to many small to medium-sized businesses across Australia.

So, we are now looking for an IT technician to join our hard-working team.

This individual has to have a positive attitude, a hunger to learn, to be a laser-focused, self-sufficient, solid team player, and Über-technical.

This role will challenge you as you navigate through our IT security landscape. This is a permanent position for someone who wants to take their career to the next level.

About The Opportunity
How It Works

We are looking for a Lead IT Support Technician responsible for technical support, software support, hardware support, network management and administration for all our Sunshine Coast-based customers. This job will be providing onsite and remote IT support services to our customers.

What You'll Do
Diagnose, troubleshoot and resolve each customer's issue(s) using your knowledge, experience and judgment.
Build rapport with each client to maximise customer satisfaction.
Provide follow-up support if needed.
Provide over-flow assistance to our call centre in Maroochydore.
What You'll Need In Your Toolkit
Experience
Strong networking experience having obtained certification from CISCO or some other enterprise based provider.
Up-to-date Microsoft Certified Cloud or On-Premise (MCSE)
At least 3 years of IT experience of providing on-site technology support for hardware and operating systems (e.g. PC, Mac, iOS, Android, etc.) for both home and office environments




Demostrate strong IT cybersecurity skills having configured and run phising campaigns.
Detailed WINDOWS and MAC PC build and troubleshooting knowledge.
Must have worked with Office 365 and Azure Cloud services.
Additional experience (and other requirements)
Ability to work with VOIP systems.
Work with high-end business-grade printers.
Personal traits required
Excellent oral/written communication skills
Sound analytical and organizational skills
Ability to deliver superior customer service
A valid Australian drivers licence
Your own reliable, well maintained vehicle
Extra Super Powers that set you apart!
Experience
Hands on Linux experience.
Web development skills and the ability to work with WordPress.
Sales experience would be diserable
What's In It For You
Generous salary
Culture of continuous learning and development with space to grow professionally.
Excellent working environment with modern equipment.
Open and friendly culture.
Want To Join The Buzz-A-Geek Tech Team?
Please email your company or professional profile to [email protected] or use the form below.

Buzz A Geek welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. We provide an inclusive work environment and embrace the diverse talent of our people.

(Please note: Only short-listed applicants will be contacted. Due to the requirements of this opportunity, a criminal history check will be undertaken on preferred applicants.

📌 Junior IT Technician (Full-time) (Maroochydore)
🏢 Buzz A Geek
📍 Maroochydore