Date:
5 Aug 2026

Location:
Melbourne, VIC, AU

Department:
Technology & Transformation

Description:
Job Requisition ID: 41253

Be part of market-leading projects with global scale and complexity

Tackle big issues like cyber, trust, resilience and digital transformation
We value in-person connection with our teams and clients, with flexibility to balance work and life

What will your typical day look like?

This role centres on providing identity support services to clients across SailPoint IdentityNow and CyberArk environments. You'll onboard new clients into the managed service, evaluate their current systems, respond to technical queries, troubleshoot incidents and problems, and manage solution configuration to support stable, secure IAM operations.

A big part of the work involves assessing existing PAM solutions, identifying technical limitations or deficiencies, and recommending practical ways to address them. You'll also research and implement workflows where needed, apply patches, support monitoring and alerting activities, and contribute to disaster recovery exercises that help clients maintain resilient identity services.

Alongside day-to-day support, you'll write, update and maintain scripts used for automation and operational improvement. Working closely with clients, internal teams and sales stakeholders, you'll help shape effective technical solutions, contribute to PAM proposals and strategies, and deliver outcomes on time and on budget.
About the team

You'll join Deloitte's CIC IAM Managed Services team, supporting organisations as they operate, improve and evolve their identity and access management environments. The team works across core IAM, PAM and access governance services, helping clients manage risk, improve resilience and keep critical security platforms running well in complex enterprise settings.
Enough about us, let's talk about you

You may have all or some of the following skills/experiences:




5+ years of experience in IAM support or operational support services

Hands-on experience with SailPoint IdentityNow, with CyberArk highly regarded

Strong knowledge of IAM architecture and concepts across provisioning, access governance and privileged access

Scripting and automation capability across tools such as PowerShell, Python, Linux Shell, MySQL, Java or Ansible

Experience with monitoring, alerting, disaster recovery exercises, software patching and standard operating procedures for IAM platforms

Solid understanding of Active Directory, LDAP queries, extension attributes and Windows and Unix server environments

Confidence designing logical workflows, troubleshooting technical issues and producing clear reusable documentation

Familiarity with SSO concepts such as SAML, OIDC, LDAP and integrated Windows authentication is nice to have

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and skilled life, we offer a range of perks and benefits , including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

📌 Technical Delivery Lead | Identity (Melbourne)
🏢 Deloitte
📍 Melbourne