We are seeking an experienced and dedicated Full-Time Salaried Duty Manager to join our team at The German Arms Hotel in the charming town of Hahndorf, South Australia. As the Duty Manager, you will play a crucial role in ensuring the smooth and efficient operation of our hotel, contributing to the overall success of our hospitality business.
What you'll be doing
· Overseeing the daily operations of the hotel, including restaurant and front Bar.
· Providing exceptional customer service and addressing guest inquiries and concerns in a timely and professional manner
· Supervising and coordinating the work of the hotel staff, ensuring they adhere to company policies and procedures
· Monitoring and reporting on hotel performance metrics, such as sales and revenue
· Assisting in the development and implementation of strategic initiatives to enhance the hotel's competitiveness and profitability
· Ensuring compliance with all relevant health, safety, and regulatory requirements
· Collaborating with the management team to identify and address any operational issues or challenges
What we're looking for
· A relevant diploma and 1 year relevant experience. Alternatively, 3 years relevant experience
· Strong leadership and people management skills, with the ability to motivate and inspire a team
· Excellent problem-solving and decision-making abilities, with a focus on delivering high-quality customer service
· Proficient in using hotel software and other relevant technologies
· Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management
· A passion for the hospitality industry and a commitment to delivering exceptional experiences for our guests
What we offer
At The German Arms Hotel, we are proud to offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We value our employees and strive to create a positive and rewarding work setting that supports work-life balance.
About us
The German Arms Hotel is a renowned hospitality establishment located in the heart of the picturesque town of Hahndorf, South Australia. Our hotel has a rich history and is known for its warm hospitality, exceptional cuisine, and commitment to providing an exceptional guest experience. We are part of the Hospitality & Tourism industry and are dedicated to delivering exceptional service to our valued customers.
If you are interested in this exciting opportunity, please apply now.