Poste

Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and vision. Since 1854, the Maison has stood as a testament to artistry, innovation, and the relentless pursuit of excellence — a heritage that lives and breathes in every store, every team, and every client encounter.

As a Senior Client Advisor at Louis Vuitton, you will lead from the front, setting the standard for unparalleled client experiences within our prestigious store. This role is designed for individuals with proven leadership or management experience who are passionate about client engagement and inspiring the team to deliver the highest level of client service. You will not only cultivate enduring relationships with our most discerning clientele but also serve as a source of guidance and inspiration for your peers, elevating the entire team's performance. Your expertise in managing complex client situations, leading by example, and contributing to overall store excellence will be paramount. This is an opportunity to apply your leadership acumen directly on the sales floor, driving both exceptional service and commercial success. This position offers significant influence, career development, and the chance to represent the pinnacle of luxury with Louis Vuitton.

Missions

Elevate the client experience, exceeding expectations and building lasting relationships.

Become a brand ambassador, inspiring passion for Louis Vuitton within the team and with clients.

Drive sales and profitability through strategic clienteling and operational excellence.

Mentor and coach junior team members, fostering a positive and supportive environment.





Profil

We are seeking a highly driven Senior Client Advisor to bridge the gap between our Client Advisors and Management team. This elevated role suits someone with a strong leadership mindset who thrives in a fast-paced, dynamic environment. You will play a key part in shaping the client journey, driving commercial performance and mentoring the team. Beyond sales, you’ll build lasting client relationships, contribute to store strategy and bring operational excellence to every interaction.

Leadership DNA : Proven experience mentoring and coaching team members, demonstrating leadership qualities.

Business Acumen : A deep understanding of business KPIs, with the ability to drive sales and profitability.

Clienteling Obsession : A passion for building relationships with VIP clients, hosting exclusive appointments, and representing the brand at the highest level.

Operational Expertise : Strong knowledge of retail operations and procedures.

Exceptional Communication : Impeccable communication and interpersonal skills, with the ability to manage escalations professionally.

Proactive & Agile : A proactive mindset, with the ability to quickly learn and adapt to recent challenges.

Ideally, you have:
Leadership experience in a high-touch service environment.

A proven track record of exceeding sales targets and building strong client relationships.

A love for coaching others and progressing your leadership journey.

Informations complémentaires

Bonus points if you bring:
At least 2 years experience in a luxury or premium service environment.

📌 Senior Client Advisor - Adelaide
🏢 Louis Vuitton
📍 Adelaide