At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. We aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit.

As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group.

The Opportunity

We are seeking a highly motivated individual for the position of Operations Coordinator based in our Melbourne, Victoria office.

Working within the IRONMAN® Oceania team, the Operations Coordinator is responsible for supporting the Operations Team in the effective and efficient planning, delivery and post event reports and administration of all event operations specific to the Oceania Portfolio of events.

Key Responsibilities:

- Work as part of the IRONMAN® Melbourne Operations Team and actively participate in scheduled meetings, operational briefings, and event delivery discussions.
- Be available to work weekends as required to support event delivery.
- Be willing to travel interstate to other IRONMAN® offices for meetings, planning sessions, and operational workshops.
- Scope and coordinate equipment requirements for course and venue planning and delivery, including cost control and reporting.
- Coordinate event specific supplier and contractor service agreements including products & services sourcing, quoting, ordering, delivering and acceptance to required location.
- Scope, coordinate, and manage contractor, supplier, and service provider requirements for course and venue planning and delivery, including scope of works development, OH&S; compliance, onsite management, site inductions, cost control, and reporting.
- Venue management of start lines, finish lines, compounds, transitions, festival areas, aid stations, athlete village and expo.

- Logistics management – including medical, equipment,



race supplies and Health & Safety.

- Create detailed event documents for event planning, record keeping and communication to IRONMAN staff and stakeholders including but not limited to manuals, briefing documents, site plans, course maps, operational and participant documentation.

- Support relationships and lodge operational permits, requirements and sanctioning documents as required for event delivery with relevant governing agencies.

- With support of the Operations Manager prepare, update and communicate the Emergency Preparedness Plan and supporting documents e.g. Aquatic Plan, Risk Management Plan, Pedestrian Plans, Parking Plans, Sound Management etc.

- With support of the Operations Manager develop and implement Traffic and Transport Plans with a supporting Community Consultation Plan. The activation of the Community Consultation plan will require the coordination of information distribution, meetings attendance and general enquiries.

- Stakeholder liaison including police/ supplier/ city council, site visits etc. Ensure stakeholder views are managed towards the best solution.

- Assess project risks and issues and provide solutions where applicable.

- Prepare, update and implement Signage Plan requirements including working with Partnerships to ensure Partner & Sponsor requirements are met.

- Provide input into the planning, evaluation, and procurement of capital assets that support the delivery and operational requirements of the IRONMAN® event portfolio.

- Work as part of the IRONMAN Oceania Operations Team and participate in scheduled meetings on day-to-day operations and event delivery / briefings.

- Accurately assist with budget forecasting. Adhering to budgets and assist in the reporting on event expenses and budgets.

- Provide administrative support as needed.

- Support volunteer recruitment & management and community engagement.

Culture

- Contribute to a positive, inclusive, and respectful team setting by demonstrating professionalism, accountability, and collaboration in all interactions.
- Embrace IRONMAN’s BE ICONIC mindset by bringing an athlete-first perspective, taking ownership of work, and showing pride in delivering exceptional experiences.
- Communicate openly and constructively with teammates and cross-functional partners to support efficient execution and problem solving.




- Demonstrate adaptability and a continuous improvement mindset, learning from each event and contributing ideas to improve processes and experiences.
- Act as a culture carrier onsite and offsite, recognizing that individual behaviors directly shape the athlete, volunteer, and team experience.

Qualifications & Experience:

- A minimum of two years’ experience in the Event’s industry preferred.
- A tertiary qualification, preferably in Event Management or similar field with transferable skills & knowledge (event industry experience may be considered to replace tertiary qualification requirement).
- Experience managing health, safety, risk, and compliance including documentation, systems and processes.
- Ability to multi-task, work under pressure and within required deadlines.
- A high level of computer skills in the Microsoft Office Suite.
- Financial awareness to engage in budget management.
- Excellent interpersonal, communication and presentation skills.
- Valid Working with Children Check.
- Police clearance check.
- Driver’s License desirable.
- Forklift & Scooter License desirable.
- Ability to obtain First Aid/ CPR certification.

Physical & Equipment Requirements:

- Ability to safely operate or oversee the use of specialized event equipment, including forklifts
- Ability to move, position, transport, and install materials and equipment in accordance with applicable safe handling procedures.
- Perform manual handling tasks, including bending, stooping, twisting, and reaching, associated with event setup, breakdown, and onsite operations.
- Ability to stay stationary and/or move around the event site for extended periods of time, including during long event days, outdoor conditions, and uneven surfaces.
- Ability to work in a variety of environments, including indoor and outdoor venues, and in varying weather conditions.
- Ability to operate or assist with basic event equipment and tools as required for the role.
- Extended workdays and travel will be required whilst attending assigned onsite events.

We are an equal opportunity employer. We consider all qualified applicants without regard to any protected characteristic under applicable law. We also provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment in accordance with applicable law. The above job description is not intended to be an “all inclusive” list of duties, responsibilities, skill and abilities, required to do the job. Rather, it is intended only to describe the general nature of the job and is a reasonable representation of its activities. Duties and responsibilities may evolve over time.

📌 Operations Coordinator, Melbourne, Australia (South Melbourne)
🏢 APAC - Australia
📍 South Melbourne