- 2+ years' IT support experience; MSP experience preferred.
- Experience supporting Microsoft 365, including Teams and SharePoint.
- Manage IT support tickets through to resolution.
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Role Type
In office • Permanent • Full-time • Associate
Description
Level 2 IT Systems Engineer
We’re looking for a Level 2 IT Support Engineer to join the team at Acrotec.
You’ll work with a variety of clients across such industries as healthcare, professional services and distribution, helping solve technical issues, deliver projects and provide exceptional customer service.
What you’ll be doing
- Supporting Microsoft 365, Windows, networking and cloud environments
- Managing tickets through to resolution
- Assisting with project work and client onboarding
- Building strong relationships with clients
What we’re looking for
- 2+ years’ experience in IT support, MSP experience preferred
- Strong troubleshooting and communication skills
- Experience with Microsoft 365, Teams and SharePoint
- Exposure to Azure, Intune and networking technologies is desirable
- A positive attitude and a genuine focus on customer service
Why Acrotec?
- Great team culture
- Ongoing training and certification opportunities
- Exposure to a wide range of technologies and clients
- Clear career progression opportunities
- Sydney Northern Beaches location
If you’re looking for a role where you can continue to develop your technical skills while making a real impact for clients, we’d love to hear from you.
📌 Level 2 IT Systems Engineer (Belrose)
🏢 Employment Hero
📍 Belrose
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