- Assist with preparation, tracking, and distribution of project documentation such as meeting agendas and minutes.

- Ensure compliance with internal SOPs and timelines to ensure timely study start-up and initiation of client projects.

- Monitor and collaborate with staff to ensure timely delivery of final project documents to clients.

- Collaborate with technical staff and/or supervisor to identify scope changes and submit SOW revisions to proposal manager staff.

- Assist with maintenance of various information systems related to project and customer data such as project trackers and timelines in PM software.

- Collaborate with laboratory and finance departments to ensure accurate and timely client invoicing; support verification of project completion and pricing in PM software.

- Field, and appropriately escalate, customer requests, inquiries, and complaints and collaborate with project managers, sales, and operations colleagues on solutions.

- Ensure adherence to pertinent regulatory requirements and to departmental policies, GMP practices, and procedures [SOPs, safety procedures and biosafety protocols].

- Learn and become familiar with regulatory requirements; GLP, GCP, OECD, 21CFR Part 11.





- Perform all other related duties as assigned.

- Education: Bachelor's degree (B.A./B.S.) or equivalent in project management, business, biological sciences, or related discipline.

- Experience: minimum 2 years’ related experience in project management in a CRO preferred.

Other: Excellent written and verbal communication skills, great client-facing skills, ability to multi-task, excellent organizational skills, and attention to detail. Must possess analytical thinking and problem-solving skills. Ability to prioritize and re-evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, and database experience preferred).

Coordinate current and existing customer activities with a mix of internal and client-facing communications for routine to moderately complex projects. Support project management and internal operations teams by providing administrative and logistics support for laboratory business processes such as project tracking, test scheduling, collection and reporting of billing information, and report of key performance indicators.

📌 Project Planner (Cannon Hill)
🏢 Alliance Pharma
📍 Cannon Hill