We can’t wait to meet you at Wrest Point!

We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, and have opportunities to grow your career. Plus, with stunning views of Mount Wellington and the Derwent River, working here feels like a getaway.

Come join us for a job that's rewarding, fun and different every day!

What you can expect in a day in this role:

The Porter plays an important role in creating a memorable first and last impression for our guests. As a key member of the Front Office team, you will deliver exceptional service and warm hospitality while assisting guests throughout their stay. Your responsibilities will include:

- Welcoming and greeting guests on arrival and departure
- Assisting guests with luggage and personal belongings
- Escorting guests to their rooms and providing information about hotel facilities
- Delivering guest requests, amenities and other items throughout the property
- Conducting airport transfers and other guest transportation services
- Supporting the Front Office team with guest enquiries and requests
- Maintaining a professional appearance and positive attitude at all times

What you’ll bring to the role:

- Exceptional customer service and communication skills
- A friendly, approachable and professional manner




- The ability to work independently and as part of a team
- Strong attention to detail and a willingness to assist wherever needed
- A current full unrestricted driver's licence
- A Public Passenger Vehicle (PPV) Licence, or the ability to obtain one at commencing employment
- A safe and responsible driving record
- The ability to perform manual handling tasks, including lifting and transporting luggage

What you can expect from us:

Along with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:

- FREE staff meal per shift and FREE parking onsite

- Staff uniform provided

- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment

- Supportive work setting with learning and development opportunities

Interested? Take the next steps to apply :

Click “Apply” and follow the steps to send us your resume.

For further information, please contact Lauren Murfet, Talent Acquisition Advisor at: [email protected].

If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out our other current vacancies on our group website Federal Hospitality Careers.

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