- $105,295 - $115,786

- APS Level 6
- Sydney, NSW; Brisbane, QLD; Adelaide, SA; Perth, WA
- $105,295 - $115,786

About The Department Of Employment And Workplace Relations

We are committed to empowering futures, ensuring rights and enriching lives. We support people to have secure, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re‑training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose.

The Role

Reporting to the Assistant Director, the APS6 Learning and Career Counsellor is responsible for supporting the development of workforce capability through the design, implementation, and continuous improvement of career development resources, learning materials, and employee development initiatives. Working collaboratively with business areas as well as learning and development specialists, you will create and promote career support resources that guide employees who support job seekers to obtain employment.

You will contribute to the design, delivery, and evaluation of career development initiatives, facilitate workshops and learning activities, and provide subject matter expertise on contemporary career development practices and workforce trends.

Duties and Responsibilities

Responsibilities of the APS6 Learning and Career Counsellor include:

- Provide support to frontline staff to drive individual career support,



coaching, and guidance services to job seekers, building their capability to deliver customer-focused services and support customer success.
- Support staff to deliver strengths-based conversations to job seekers aligned with organisational opportunities, workforce requirements, and tailored goal setting.
- Design, develop, and facilitate sessions, learning resources, and capability-building activities that support staff to identify strengths, interests, values, and development needs when engaging in service delivery interactions.
- Provide advice and guidance to staff and managers on career development resources, capability development frameworks and learning opportunities, to support job seeker mobility pathways.
- Contribute to the design, implementation, and evaluation of workforce capability programs, learning initiatives, and development activities that build individual and organisational capability.
- Build and maintain productive relationships with internal and external stakeholders to support the development and delivery of workforce capability and learning initiatives.
- Research and apply contemporary learning, capability development, and adult education practices to inform the design of resources, programs, and development solutions.
- Maintain accurate records, program documentation, resource repositories, evaluation reports, and related information in accordance with legislative, privacy, and organisational requirements.
- Provide professional advice and recommendations to managers and senior stakeholders on career support focused workforce capability priorities, learning strategies, development pathways, and capability-building initiatives.




- Exercise sound judgement in the development of career support resources, capability solutions, and professional advice relating to job seeker development.
- Contribute to administrative and coordination activities that support the effective delivery of learning and development services across the branch.
- Uphold APS Values and the APS Code of Conduct while supporting staff, contributing to organisational priorities and workforce capability development.

Qualifications and Education

The successful applicant will possess formal qualifications relevant to the role, such as:

- A Graduate Certificate in Career Development or higher.
- Registration or eligibility for registration with relevant professional bodies (e.g., ARPDCP, CICA, CDAA, ACCE).

Eligibility

At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway.

Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.

Job Information Pack Opens in new window

Job Information Pack Opens in new window

Recruitment processes within the APS rely on merit. If you choose to use AI to support you during recruitment, it’s important you understand the department’s guidelines for candidate use of AI throughout the recruitment process. The APS work level standards outline the expectations for each classification level and can be used as a guide when preparing your application.

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📌 Learning and Career Counsellor (Australia)
🏢 Department of Employment and Workplace Relations
📍 Australia