Hunter Douglas Australia is seeking a Customer Experience Team Leader to guide a team of Customer Experience Specialists and elevate service delivery across phone, email and CRM systems.
Reporting to the National Customer Service Manager, you will coach and develop staff, manage escalations and work closely with Sales, Manufacturing, Supply Chain and Operations to deliver seamless customer outcomes. A customer-focused leader with a track record of improving metrics is ideal.
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📌 Customer Experience Team Lead: Coaching & Ops Excellence (Australia)
🏢 Hunter Douglas Australia
📍 Australia
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