Job Summary:

Highly motivated, enthusiastic and eager to contribute
An excellent written and verbal communicator
Previous experience with OTA management, accommodation, hospitality or tourism will be highly regarded, although full training will be provided to the right candidate.

Join the team at Astra Apartments Brisbane

Astra Apartments is one of Australia’s leading providers of premium corporate serviced apartments. We specialise in providing fully furnished accommodation to corporate travellers, government departments, insurance clients and relocation guests for extended stays.

We’re looking for a motivated and enthusiastic OTA & Administration Coordinator to join our growing Brisbane team. This is an exciting opportunity for someone who enjoys a varied role combining OTA management, administration, customer service and light financial administration.

About the Role

This position will initially be 20–25 hours per week on a casual basis, with the opportunity to increase hours as the business continues to grow.

Your responsibilities will include:

- Managing and optimising our OTA listings to maximise bookings, revenue and guest satisfaction.
- Ensuring all online property listings are accurate, attractive, up to date and consistently presented.
- Monitoring guest reviews and assisting with online reputation management.
- Updating property descriptions, photography, pricing, availability and amenities where required.
- Monitoring OTA performance and identifying opportunities to improve listing visibility and conversion.
- Completing general administrative duties including data entry, document preparation and email management.
- Assisting with guest enquiries and delivering exceptional customer service.
- Performing basic financial administration including reconciliations, reporting and other numeracy-based tasks.
- Supporting the Operations Manager and wider team with day-to-day business activities.

About You

We’re looking for someone who is:





- Highly motivated, enthusiastic and eager to contribute to a growing business.
- Exceptionally organised with outstanding attention to detail.
- An excellent written and verbal communicator.
- Proficient in numeracy and comfortable working with financial information and reporting.
- Confident using computers and learning new software systems.
- Able to work independently while also thriving in a collaborative team environment.
- Passionate about delivering exceptional customer experiences.
- Someone who takes initiative, enjoys solving problems and is always looking for ways to improve processes and results.
- Previous experience with OTA management, accommodation, hospitality or tourism will be highly regarded, although full training will be provided to the right candidate.

Desirable (but not essential):

- Previous experience managing OTA listings or working within the accommodation, hospitality or tourism industry.
- Marketing experience, particularly in digital marketing, online advertising, social media or content creation.
- Experience analysing online performance and implementing strategies to improve bookings, occupancy and revenue.

What We Offer

- $35.00 per hour – well above the relevant award rate.
- Casual position with approximately 20–25 hours per week to commence.
- Flexible working arrangements.
- Opportunity for additional hours and career progression as the company expands.
- A supportive, professional and energetic team environment.
- The chance to play a key role in a rapidly growing corporate accommodation business.
- If you’re ambitious, take pride in your work and enjoy making a real impact, we’d love to hear from you.

Apply now with your resume and a brief cover letter explaining why you’d be a great fit for Astra Apartments Brisbane.

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📌 OTA & Administration Coordinator (Part-Time Casual) (Brisbane)
🏢 Leading
📍 Brisbane