Statesman Windows is seeking a dedicated and organised Receptionist / Admin Assistant to join our team in Cheltenham, SA 5014. This is a full-time position that plays a crucial role in creating a welcoming first impression for our clients, customers and visitors whilst providing essential administrative support to ensure the smooth running of our operations. You will be the friendly face of our organisation, managing communications, scheduling and general office administration with professionalism and efficiency.
Key responsibilities
- Greeting and welcoming visitors, clients and customers with a warm and qualified manner
- Answering and directing incoming telephone calls and enquiries to appropriate staff members
- Managing appointment scheduling and maintaining accurate calendars for team members
- Processing incoming and outgoing correspondence, including post and email management
- Maintaining reception areas to ensure they are clean, tidy and well-stocked
- Performing general administrative duties such as filing, data entry and record keeping
- Managing office supplies inventory and ordering replacements as needed
- Assisting with basic bookkeeping tasks, invoicing and payment processing where required
- Handling customer enquiries and directing them to the appropriate department or staff member
- Supporting various departments with administrative tasks to ensure seamless office operations
What we're looking for
- Excellent verbal and written communication skills with the ability to interact professionally with diverse clients and colleagues
- Strong organisational and time management abilities with the capacity to manage multiple tasks simultaneously
- Proficiency in using Microsoft Office applications (Word, Excel, Outlook) and general IT literacy
- Exceptional customer service skills with a friendly and approachable demeanor
- Ability to work independently and as part of a team in a fast-paced office environment
- Strong attention to detail and accuracy when handling administrative records and data
- Reliability and punctuality with a professional attitude
- Experience with reception desk duties, telephone systems and scheduling software is advantageous
- A flexible approach to work and willingness to support colleagues across various administrative tasks
What we offer
We believe in fostering a supportive and collaborative workplace where our employees feel valued and appreciated. As a member of the Statesman Windows team, you will benefit from:
1. A permanent full-time position with secure employment
2. A competitive salary package commensurate with experience and qualifications
3. Opportunities for professional development and skills enhancement
4. A friendly and inclusive workplace culture with supportive team members
5. A role that offers variety and the chance to develop a broad range of administrative skills
About us
Statesman Windows is a leading provider of high-quality windows and doors in South Australia. With a reputation built on exceptional craftsmanship, innovative design and outstanding customer service, we have served thousands of satisfied customers throughout the region. We pride ourselves on our professional service, quality products and commitment to customer satisfaction. Our team comprises dedicated professionals who share a passion for excellence and delivering outstanding results. We are committed to creating a positive workplace culture where employees are supported in their roles and encouraged to contribute their best work every day.
Apply now
If you are a motivated and organised individual with strong administrative and customer service skills, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for this role. Apply today and become part of the Statesman Windows team!