Shade Skin Cancer Medicine, led by Dr Emily Alfonsi, is a contemporary, patient-centred skin cancer clinic that is setting a recent standard in skin cancer medicine and patient care.
As our clinic continues to grow, we are looking for multiple experienced Medical Receptionists to join our team in full-time, part-time or casual capacities.
As the first point of contact for our patients, you will play an integral role in creating an exceptional patient experience while supporting the smooth day-to-day operations of the practice.
Key Responsibilities:
- Greeting patients and ensuring they feel comfortable and well-informed
- Booking appointments and managing patient records
- Answering phone calls and handling queries
- Assisting with billing and administration tasks
- Appointment diary management with booking of patient consults and procedures
- Providing patients with additional procedure information and surgical estimates
- Coordinatingand booking post-operative follow up appointments
- Billing and receipting of patient accounts
- Liaising with Medicare, private health funds, insurers, hospitals and referrers.
- Supporting other staff with day-to-day administration of the practice
About You:
We're looking for someone with at least two years' experience in a medical practice who enjoys a varied role, is comfortable multitasking and takes pride in delivering exceptional patient care.
You'll have a positive, patient-first approach, be happy to pitch in wherever needed,
and enjoy working collaboratively as part of a supportive team.
Essential qualities:
- Exceptional communication and interpersonal skills
- Exceptional patient service with a positive, friendly attitude
- Strong work ethic and use of initiative
- Strong organisational and time management skills
- Ability to multitask and problem solve with uncompromising attention to detail
- Willingness to learn new processes and adapt to a dynamic setting
- Proficient computer skills, with sound knowledge of Microsoft Office
Experience:
- Minimum two years' experience in a medical practice is essential
- Experience in a skin cancer clinical setting is highly regarded
- Experience with Best Practice Management software is essential
- Experience with Medicare billing and Online Claiming is essential
Why Work With Us?
At Shade Skin, we provide:
- Competitive remuneration package above award rates
- Ongoing structured training and career development opportunities.
- Discounts on all dermal therapy treatments at our sister clinic - Youth Lab
- Discounts on all cosmetic injectable treatments at Youth Lab
- Discounts on all skincare retail products at Shade Skin and Youth Lab
- An Employee Assistance Program
If you're a people person looking for a fulfilling role where you can make a difference every day, we'd love to hear from you.
Application requirements
To demonstrate your attention to detail, along with your CV, candidates should include a short cover letter, introducing yourself made for the "Attention of Dr Emily".
📌 Medical Receptionist (Perth)
🏢 Shade Skin Cancer Medicine
📍 Perth
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