About Us

At Play Matters Australia, we enrich lives through connection and play. We value collaboration, inclusivity, creativity, fun, accountability, and contemporary practice. Recognising parents and caregivers as a child’s first teacher is central to our programs.

Join us in creating playful, nurturing environments where all children thrive.

Commitment to Child Safety

Play Matters is committed to the safety of children and young people across the organisation. Our recruitment practices include Working with Children Checks and reference checks to support the selection of suitable people.

Your New Role

Join us in a part-time, fixed-term role from August 2026 to June 2027, working 18 hours per fortnight during term time across Mondays, Thursdays and Fridays and 12 hours per fortnight during school holidays across Mondays and Thursdays. Hours will be from 8:30 AM - 11:30 PM to align with playgroup times. Please specify in your cover letter if you are not able to work one of these days as there is potential for this role to be split into two positions.

- Support the creation of a warm, inclusive, and relaxed setting where children can engage freely, safely, and respectfully through play.

- Prepare and deliver developmentally appropriate experiences that promote connection, creativity, and wellbeing for all participants.

- Support families each week alongside a playgroup Facilitator.

- Communicate with parents and the Facilitator to understand and respond to the needs of children within the context of program delivery.

- Role model safe and respectful play practices that encourage positive interactions that reflect the values of Play Matters Australia.

Culture and Benefits

- Milestone celebrations.

- Make a meaningful difference for families and communities.

- Collaboration and support.

Essential Criteria

- Hold or eligible for a valid Working with Children Check.





- Experience and/or knowledge supporting children and their families.

- Well-developed interpersonal skills.

- Consistently presents a warm, welcoming, friendly, approachable, and professional manner to participating families.

Desirable Criteria

- Experience and/or knowledge supporting children and their families that have a child with a disability or developmental delays.

- Experience working with families from varying social and cultural backgrounds.

- Demonstrated ability to assist in group facilitation using a play-based and strengths-based approaches.

Diversity, Equity, Inclusion and Belonging Statement

At Play Matters Australia, we are committed to fostering a diverse and inclusive workplace. As part of our core values, we embrace inclusivity and actively uphold our Reconciliation Action Plan through a dedicated working group. We strive to ensure that every team member feels valued, respected, and supported. We have also introduced cultural leave to honour and recognise the diverse cultural backgrounds of our employees. We encourage applicants from all backgrounds, identities, and communities to join us in making a positive impact on the lives of children and families.

If you would like to request any adjustments so you can participate in this recruitment process, please let us know so that we can accommodate you.

How to Apply

Please apply here by submitting your resume and a cover letter addressing the role outlined above by 17 August 2026 noting applications will be reviewed and interviewed as received.

If you have any questions with regards to this role please email them to Regional Manager - Townsville > Rebecca Ufer: *****@playmatters.org.au.

Our Recruitment Process for Shortlisted Candidates:

1. A telephone interview,

2. A face-to-face interview and,

3. Two reference checks from previous managers (with one from your most recent manager).

If there are any concerns with the above requirements, please discuss these with Rebecca so that we can consider appropriate accommodations.

📌 Play Helper (Townsville)
🏢 Play Matters Australia
📍 Townsville