Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shape what’s next? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia’s leading organisations.

Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As a Service Now TPSM Consultant you will be someone who can join any environment and establish yourself as a subject matter expert as well as a trusted advisor. You will gain experience working in challenging environments with intelligent, like-minded professionals. The Service Now TPSM Consultant will be leveraged and support a named number of NRI-ANZ Customers.

What we’re looking for

- Strong understanding of Service Now TPSM platform and its features and functionality
- Strong understanding of Service Now ITOMAIOps its features and functionality
- Knowledge of the Service Now TPSM scripting languages.
- Experience with Service Now TPSM configuration, customization, and administration




- Familiarity with Service Now TPSM data models and related features, such as tables, fields, forms, and business rules.
- Knowledge of Service Now TPSM security model and best practices for security implementation
- Understanding of IT service management (ITSM) best practices and industry standards (e.g. ITIL)
- Ability to troubleshoot and resolve technical issues related to Service Now TPSM
- Knowledge of integrations with other IT systems and tools
- Strong communication and collaboration skills to work with various teams and stakeholders
- This is an excellent opportunity to join a high-performing team delivering meaningful enterprise outcomes within a complex and up-to-date technical environment.

Your skills. Our impact. Together unstoppable. At NRI, you’ll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.

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📌 ServiceNow Technical Consultant (Australia)
🏢 NRI Australia & New Zealand
📍 Australia