As an ICT Site Support Leader in Sydney, you'll be at the heart of keeping technology running smoothly across the school community. You'll take ownership of day-to-day IT operations, managing support requests, resolving technical issues and ensuring staff and students have the tools they need to succeed.

You'll provide hands-on support across a wide range of technologies including desktops, servers, networks, classroom AV systems and mobile devices.

From troubleshooting complex issues to preparing devices for major school events, you'll play a key role in delivering a seamless technology experience.

Working closely with teachers, students, leadership teams, vendors and remote ICT colleagues, you'll keep stakeholders informed and ensure projects, upgrades and installations are delivered successfully. You'll also help maintain strong IT processes, documentation and knowledge sharing while mentoring junior team members and promoting a customer-focused support culture.

This is a highly visible role where your technical expertise, problem-solving skills, and ability to build strong relationships will directly support teaching and learning outcomes across the college.

To succeed as an ICT Site Support Leader, you'll bring strong experience in technical support, ideally within a school or education environment. You'll have a proven ability to troubleshoot and resolve issues across desktops, servers, networks, devices and classroom technology while delivering a high level of service to your users.

You'll be a confident communicator who can support everyone from students and teachers through to senior leadership, explaining technical solutions in a clear and approachable way.



Your experience supporting platforms such as Windows, macOS, Microsoft 365 and JAMF MDM will allow you to effectively manage a diverse technology environment.

Alongside your technical expertise, you'll enjoy mentoring others, sharing knowledge and working collaboratively with both onsite and wider ICT teams. You'll be organised, proactive and able to prioritise effectively during busy periods such as school events and term commencements.

Above all, you'll have a solid customer service mindset and take pride in building trusted relationships across the college community, ensuring technology continues to support an exceptional learning experience.

You'll be part of a supportive and purpose-driven community that combines academic excellence with a strong focus on student well being. Working in a nurturing Christian environment, you'll have the opportunity to make a meaningful impact by helping deliver technology solutions that support teaching and learning.

The college values its people and provides opportunities for professional growth, ongoing training, and career development within education technology. You'll join a collaborative ICT team where knowledge sharing, innovation, and continuous improvement are encouraged.

With a strong focus on inclusion, respect, and community, This organisation fosters an environment where every team member is valued for their contribution. The safety and well being of students is a top priority, with comprehensive policies and training in place to ensure a safe and supportive learning environment.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Sam Jamshed on 02 •••• •159 for a confidential discussion.

📌 ICT Site Support Leader - Education (Sydney)
🏢 Robert Walters
📍 Sydney