- Initial 4-month contract.
- Australian Citizenship is preferred for this role.
- Immediate or short notice availability is highly regarded.

Our Federal Government client is seeking an experienced Project Manager to support the successful delivery of a case management system implementation.

This role will be responsible for managing the completion of an existing implementation and coordinating the expansion of the case management solution to support an additional complaint’s function. The successful candidate will work across business stakeholders, ICT teams, security teams, and external vendors to ensure the project is delivered successfully through to go live and transition.

Skills & Experience Required

- Proven experience managing digital transformation or business systems implementation projects.
- Experience delivering CRM, case management, workflow, complaints management, or enterprise systems.
- Robust project governance, planning, reporting, risk, and issue management capabilities.
- Experience managing vendors and coordinating multiple delivery streams.




- Experience working with business stakeholders, technical teams, and security teams.
- Strong understanding of system integration, data migration, testing, and implementation activities.
- Excellent communication and stakeholder management skills.
- Experience with case management platforms such as Salesforce, Microsoft Dynamics 365, Pega, ServiceNow, or similar enterprise solutions will be highly regarded.
- Experience working in regulatory, complaints, investigations, or customer service environments is desirable.

If this opportunity aligns with your skills and experience, please apply now and quote Job # 271760

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

📌 Project Manager (Sydney)
🏢 Peoplebank Australia NSW
📍 Sydney