Part-Time Receptionist for Accounting Firm

Starting salary package of $64,000 FTE (incl. super).

We are looking for a suitable applicant to work part-time at our Canberra Office located in Weston Creek, available to start as soon as possible.

About the role

Cox Sherlock is seeking a friendly, skilled, and highly organised receptionist to join our team. As the first point of contact for our clients, you will play an important role in creating a positive experience for everyone who visits or contacts our office. This position is a job-sharing arrangement offering approximately 20 hours per week.

Key responsibilities

- Be the first point of contact for our clients, managing incoming calls and monitoring shared email inboxes while delivering a professional, friendly, and welcoming experience.

- Coordinate client appointments and accountant calendars, prepare files and workpapers for upcoming meetings, and ensure clients are well looked after during their visit.

- Maintain accurate client records, manage new client onboarding, process client documents, update workflow statuses, and archive client files and records.

- Manage incoming and outgoing mail and ensure all correspondence is processed efficiently and accurately.

- Process and distribute ATO correspondence, communicate with clients regarding ATO notices, and coordinate any required follow-up actions.

- Support the smooth day-to-day operation of the firm by maintaining reception and common areas, ordering stationery and office supplies, managing kitchen consumables, and helping care for our office turtles.





- Provide high-quality administrative support across the practice and assist with a variety of ad hoc tasks and projects as required.

About you:

- Previous experience in a receptionist, administrative, client-facing, or customer-service role.

- Excellent organisational skills and a strong attention to detail.

- Strong written and verbal communication skills

- Confidence using Microsoft Office applications and learning new software systems.

- A collaborative approach and the ability to work effectively as part of a team.

- A reliable, punctual, and self-motivated work ethic.

- The ability to follow established processes and procedures while exercising initiative, sound judgement, and common sense when dealing with new or unusual situations.

- A genuine commitment to delivering exceptional client service and building positive relationships with clients and colleagues.

- Experience using Xero or working within an accounting, financial services, or professional services environment is preferred, but is not essential.

About Cox Sherlock Accountants:

We are a friendly, highly professional public accounting practice that is very much like a General Practitioner of the taxation and accounting profession. The range and diversity of what we do with our clients is what makes the day go so fast, and why we have such strong relationships with all of our clients both small and big.

If you think you are a suitable applicant and would like to join our firm, please send your CV and a brief cover letter to ******@coxsherlock.com.au.

📌 Receptionist (Canberra)
🏢 Cox Sherlock Accountants
📍 Canberra