McCafé Manager

Do you have a passion for Coffee and Customer Service?

We are looking for a passionate and enthusiastic McCafé Manager to join the team across our organisation - McDonald’s Belconnen, Weston, Molonglo Valley, Gungahlin, Charnwood and Kippax.

We believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count!

As an employer of choice, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment.

As a high paced 24-hour, 7 day a week business, availability across all day parts is required. Flexible scheduling is required for the need of the business.

What can you expect on a day-to-day basis

- Provide exceptional Quality Coffee and customer service across the organisation through your leadership

- Provide on-going training to multiple restaurant teams

- Lead your team of well-trained Barista’s across multiple locations

- Conduct Quality visits and checks and provide feedback

- Plan and conduct training needs as required

- Meet set KPI’s

- Work within a team to deliver the best quality, fastest experience for our customers.

- Comply with business policies, procedures,



safety and security standards for a safe working environment.

Your keys to success:

- Be an energised Leader across multiple locations

- Well organised

- Attention to detail and accuracy.

- Well-presented, friendly and organised.

- Set and achieve KPI’s and team goals

- Adaptable to a fast-paced environment and multitasking.

- Able to deliver a high level of customer service and product quality.

- Communicates clearly and effectively.

- Comfortable engaging with people including customers, suppliers and contractors.

- Capable of lifting, shifting, and moving items.

- Resilient and adaptable, bouncing back from challenges with a positive mindset.

- Capable of hearing and responding to various alerts and alarms

- Police Check required if successful (applicants over 18 years only)

- Valid right to work in Australia is required.

Qualifications

Coffee / Barista experience a must and have the ability to lead, train and inspire several teams across multiple locations.

If you are eager to jump into a role with a market-leading brand and enjoy working in a fast-paced workplace, APPLY today!

📌 McCafé Manager (Canberra)
🏢 BisLinks
📍 Canberra