Carers and Disability Link (CADL) deliver compassionate and personalised support across regional South Australia to Carers, people with disability, children and young people and people aged over 65 years. We have offices in Woodside, Nuriootpa, Clare and Kadina.

With decades of experience, CADL has built a reputation as one of the most trusted and respected community care providers in regional South Australia.

CADL are currently seeking an experienced Plan Manager to join the Plan Management Team in any of our four office locations.

About the Role

You will work closely with NDIS participants, support coordinators, providers, support workers and allied health providers to ensure CADL clients receive personalised, consistent and qualified advice. This position can be based in our Woodside, Nuriootpa, Clare or Kadina office and is offered on a nine-day fortnight roster.

This role would suit an experienced NDIS Plan Manager or someone with robust administration and customer service skills, excellent attention to detail and an aptitude for working with numbers.

Previous experience as a NDIS Plan Manager will be highly regarded, however is not essential.

Responsibilities

· Provide advice and guidance to CADL clients regarding the NDIS Pricing Arrangements and Price Limits to support informed decision-making and maximise available funding in line with their goals.

· Accurately enter provider invoices into the client management system for processing and payment.

· Process and submit approved invoices through the NDIS portal.

· Reconcile NDIS payments and generate payment files.

· Investigate failed claims and resolve discrepancies.





· Monitor client budgets to minimise the risk of funding shortfalls.

· Support the Team Leader with reporting, analysis and continuous improvement activities

· Maintain current knowledge of the NDIS, Plan Management requirements and relevant legislation.

Essential Requirements

· Exceptional communication skills, both written and verbal.

· Excellent time management and organisational skills.

· High level of computer literacy, including Microsoft Office and experience using CRM systems.

· Demonstrated ability to learn new systems quickly with a high level of accuracy and attention to detail.

· Proven experience in customer or client relationship management.

· Ability to work independently while contributing positively to a team.

What CADL can offer:

· A excellent supportive, and inclusive working environment and team

· Salary packaging entitlements

· Flexible working arrangements

Applications for this position close on 3rd September 2026

For a confidential discussion, please call Jane Geyer on 08 8562 4***, or email **@cadl.support for a copy of the Position Description.

To apply please submit a short cover letter explaining your reason for applying and your previous experience and an up-to-date resume. Only applicants who are invited to an interview will be contacted.

This position is subject to a clear Working with Children Check and NDIS Screening before commencement.

Why join CADL
At CADL, you'll join a collaborative and experienced team that is passionate about helping people get the most from their NDIS plans. We pride ourselves on delivering high-quality, personalised service while providing our staff with flexibility, support and opportunities to grow.

📌 Plan Manager (Mount Barker)
🏢 Carers and Disability Link
📍 Mount Barker