Beach House Seaside Resort is looking for a casual receptionist & activities team member to join their team. The primary duties of this role include front office reception and activities.
Responsibilities:
- Provide exceptional customer service to our members and guests
- Ensure smooth check in and check out process
- Complete all required administration tasks as required
- Attend to all guest requests efficiently and promptly in a skilled manner
- Help support a range of guest activities in an engaging and professional manner
- Assist with social events such as welcome parties, trivia nights, bingo and paint and sip sessions
- Support water sport activities at jack Evans Harbour during family fun days
- Provide support in the bar/cafe as required
- Be solution focused for customer inquiries and complaints
- Knowledge of surrounding local area
- Various other duties as they come to hand to assist in the smooth operation of the resort.
Key Skills, Competencies and Personal Attributes:
- Proven experience in a similar role
- Strong focus on delivering outstanding customer service
- Well presented & effective communication skills
- Computer literacy including accurate data entry
- Self-motivated and positive attitude
- Ability to work flexible hours including weekends
- Hold a current First Aid, RSA and Blue Card
- Barista experience desired
- Commitment to upholding workplace health and safety and code of conduct standards
If you know you are the right person for this role, please apply.