05 Aug
|
C and H Sweeping
|
Midland
05 Aug
C and H Sweeping
Midland
If you're looking for a role where your judgement is trusted, your ideas are valued, and you can genuinely make a difference every day, we'd love to hear from you.
Mr Sweep (C & H Sweeping) is a proudly family-owned WA business delivering professional wet hire road sweeping services across the Perth metropolitan area, from Two Rocks to Mandurah. We're known for our high standards, great customer service, and strong team culture.
We're looking for an experienced Scheduling & Dispatch Coordinator who enjoys solving problems, building strong customer relationships and making quick decisions in a fast-moving environment.
This isn't a role where you'll simply fill time slots on a roster. You'll take ownership of our daily sweeper schedule, balancing customer priorities, operator capability, travel efficiency and business outcomes to keep the operation running smoothly. You'll become the person our customers know by name, our operators rely on, and the driving force behind an productive, well-organised operation.
Why This Role Is For You
- Own the daily scheduling and dispatch function for a growing, rapid-paced operation.
- Build genuine, long-term relationships with loyal customers who know and trust our team.
- Enjoy real autonomy -you'll make decisions, solve problems and keep the operation moving.
- Join a stable, second-generation family business where people are treated fairly and many of our team have been with us for years.
- Based at our Kewdale depot, alongside our sister company Mr Pothole, a leader in Perth asphalt repair and maintenance.
- Flexible working arrangements around school hours can be accommodated, provided you're available to monitor calls and the schedule from 6:30am each weekday.
- Long-term, secure full-time opportunity with a business continuing to grow.
About the Role
As our business has grown, scheduling has evolved into a dedicated full-time position. We're looking for someone who wants to take ownership of this function and make it their own.
You'll coordinate our fleet of 8 sweepers and operators across the Perth metropolitan area, ensuring every job is completed safely, efficiently and in line with our customers' requirements.
Every day will be different. Customer priorities change, weather changes, traffic changes and site conditions change. Your ability to think ahead, re-prioritise quickly and communicate clearly will keep everything moving.
Your responsibilities will include:
- Managing customer enquiries via phone and email and raising new jobs within our job management software (Simpro).
- Building and managing the daily and ongoing schedule for our sweeping operations.
- Continuously reprioritising jobs as customer requirements, site conditions and operational demands change throughout the day.
- Matching each job with the most suitable operator and equipment based on location, capability, workload and customer requirements.
- Developing strong working relationships with customers and gaining an understanding of their sites, projects and preferred ways of working.
- Working proactively with customers to help meet project deadlines while balancing operational priorities.
- Identifying opportunities to maximise fleet utilisation and accommodate additional work wherever possible.
- Keeping operators informed of schedule changes and ensuring they have the information they need to complete each job successfully.
- Working closely with the wider operations team while taking full ownership of the Mr Sweep schedule.
Previous road sweeping experience isn't required -we'll teach you our equipment, customers and the technical side of the industry.
What We Are Looking For
We're looking for someone who enjoys taking ownership and thrives in a dynamic environment where no two days are the same. You'll ideally have:
- Previous experience scheduling, dispatching or coordinating a mobile workforce in a fast-paced environment.
- Strong working knowledge of Perth's suburbs,
road network and general geography.
- Excellent customer service and communication skills with a confident, professional phone manner.
- The ability to juggle competing priorities and confidently make decisions throughout the day.
- Strong organisational skills with exceptional attention to detail.
- Good computer skills, including Microsoft Outlook and Microsoft Office.
- Experience within civil construction, transport, logistics, infrastructure, maintenance, plant hire or similar industries.
- Experience using job management or scheduling software such as Simpro.
While experience is important, attitude matters just as much. We're looking for someone who enjoys taking ownership, helping customers and finding practical solutions.
Who Would Suit This Role
This position would suit someone who:
- Enjoys solving problems and making decisions rather than simply following a process.
- Likes talking with customers and building long-term relationships.
- Thrives in a fast-changing environment where every day is different.
- Takes pride in keeping people organised and operations running smoothly.
- Wants to work in a supportive family business where your contribution genuinely matters.
About Us
Mr Sweep is a proudly Western Australian, family-owned business specialising in professional wet hire road sweeping services throughout the Perth metropolitan area.
Operating alongside our sister company, Mr Pothole, we have built our reputation on reliability, responsiveness and exceptional customer service. We believe in treating our customers and our team with respect, backing our people to make decisions and building long-term relationships based on trust.
Many of our employees have been with us for years because we offer stability, support and the opportunity to take genuine ownership of their work.
To Apply
If this sounds like the opportunity you've been looking for, we'd love to hear from you. Please submit your resume together with a brief cover letter outlining why you're suited to the role.
For further information about Mr Sweep, visit www.sweeping.com.au.
📌 Scheduling Coordinator (Midland)
🏢 C and H Sweeping
📍 Midland