05 Aug
|
Danny Met Sally
|
Adelaide
05 Aug
Danny Met Sally
Adelaide
About Us
At Danny Met Sally, we’re not your average disability service provider, we’re a national premium provider with heart. Our mission is simple: to deliver the kind of care, respect, and support we’d want for our own family (Danny) or closest friend (Sally).
Whether you're a client, a team member, a family member, or just passing through our doors, you matter. We’re committed to creating a supportive, inclusive environment where everyone feels valued and empowered.
To find out more about our story, visit: dannymetsally.com.au
About The Role
This role is a permanent full-time role, based in our Adelaide Office, or remote WFH, for the right candidate.
Our Rostering team plays a vital role across the country, ensuring the seamless coordination of supports for clients in every state and territory, and we’re looking for someone special to join us!
As a Rostering Coordinator, you won’t just be building rosters, you’ll be building trust, relationships, and continuity of care that changes lives. This is your prospect to work at the heart of a dedicated team that values empathy, precision, and collaboration.
What You’ll Be Doing:
- Build genuine rapport with clients and support workers to foster solid, ongoing connections.
- Create and manage detailed support rosters that reflect client needs and preferences.
- Communicate regularly with clients to gather feedback and make continuous improvements.
- Ensure staff and support workers are rostered accurately and efficiently.
- Proactively resolve rostering challenges and escalate where needed with confidence.
- Provide regular updates on client and staff progress, flagging any concerns early.
- Respond quickly and compassionately to client questions or issues.
- Match clients with support workers who have the right experience and training for their needs.
What We’re Looking For:
We are looking for a proactive and adaptable individual who enjoys working in a fast-paced, agile environment where priorities can shift rapidly. If you're a natural problem solver with strong attention to detail and a passion for ensuring compliance and quality, we'd love to hear from you.
You are an excellent communicator, who remains calm and focussed under pressure, can confidently respond to unexpected changes, urgent situations, and staffing issues, ensuring operational needs continue to be met without compromising compliance or quality.
Ideally, you meet all or most of these criteria:
- At least 1 year of rostering experience within the NDIS or a comparable sector.
- Understanding of the SCHADS Award.
- A person-centred approach in everything you do.
- Impeccable attention to detail and a love for getting things “just right.”
- You like to leave things better than you found them.
- NDIS Worker Screening Check.
- Outstanding written and verbal communication skills.
Why Join Danny Met Sally?
- Strong career progression opportunities within a national growing business.
- Positive and supportive work culture & environment.
- Above market salary.
- Interstate travel opportunities for conferences, and functions.
If you meet the above criteria, we would love to hear from you. Please apply directly to the advert.
📌 Rostering/Scheduling Coordinator (NDIS) (Adelaide)
🏢 Danny Met Sally
📍 Adelaide