As a Care Manager, you will play a key role in delivering exceptional care experiences for both recent and existing clients. You will work closely with clients and their families to understand their goals and develop tailored care plans that support their independence and wellbeing.
Working alongside our dedicated office team, you will ensure services are coordinated smoothly and that clients receive the highest quality support. This is a highly rewarding role for someone who enjoys building meaningful relationships and making a genuine difference in people’s lives.
Why join us?
Build a meaningful career supporting older Australians and their families to live well at home
Enjoy your birthday your way with a paid day off each year
Paid wellness, volunteering and study leave to support your wellbeing and growth
Save on your next car with our novated leasing options
Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
A close-knit team, with a dedicated admin support team to help you focus on the things that matter most
Key Responsibilities:
Build solid,
trust-based relationships with clients and families
Lead client onboarding, reviews, and ongoing care coordination through a wellness and reablement lens
Develop and formalise individualised care plans and service agreements
Actively promote Dovida’s services to ensure high-quality support and stronger business outcomes
Provide ongoing feedback and collaboration with our Caregiver team
Document interactions and keep all stakeholders informed
About you
Previous experience in aged care and aged care systems, ideally Home Care Packages/Support at Home
Previous experience in case management is desirable
Outstanding relationship-building and communication skills
A confident, professional approach to customer engagement and delivering on promises
Experience with Microsoft Office Suite – especially Outlook, Excel, and Word
Proactive, solutions focused and engaging
Valid Australian Driver’s Licence and willingness to travel across the region
📌 Care Manager Coniston
🏢 Dovida
📍 Coniston
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