We are seeking reliable and detail-oriented individuals to join our team in Cannington, Victoria Park & Belmont! This role focuses on facilitating guest experiences and maintaining the daily operations of our escape rooms.

Main Responsibilities:
Guest Check-in: Greeting teams and providing explicit instructions on game mechanics
Game Monitoring: Observing live sessions to provide timely assistance and hints
Room Turnaround: Resetting game environments accurately and efficiently between bookings
Front-of-House: Managing phone inquiries, processing payments, and handling the booking system
Maintenance: General upkeep and light cleaning during off-peak times

Candidate Requirements:
Robust communication skills and customer service experience
Ability to follow complex instructions and spot small details
Must be able to work independently and manage time effectively
Reliable transport to assigned branch

Availability & Rights:
Rights:



Valid Australian work rights and English fluency are essential.
Schedule: Minimum 2 full days of availability per week (A mix of weekdays and weekends, except Belmont as it is only open Fri-Sun).
Hours: Guaranteed 3 hours/week (1 shift), with potential for additional hours based on demand.

Job Type: Part time

Pay: Up to $26.44 per hour

Benefits:
Employee discount

Application Question(s):
What is your main form of transport? (If public, are you willing to take online services when needed?)
What is your weekly availability (include specific days & times)?
Do you have a preference for which store you'd like to be in? (Cannington, Vic Park, Belmont)

Experience:
Customer service: 1 year (Preferred)

Work Location: In person

📌 Escape Room Game Master Belmont
🏢 LOST REALITY Escape Room
📍 Belmont