We are a fast-growing company in the home improvement and building materials industry, combining both e-commerce and physical retail. Due to business expansion, we are looking for a Sales & Customer Service Representative to join our friendly team.

Responsibilities:
Answer phone calls from Australian customers and provide professional pre-sales and after-sales support
Welcome and assist walk-in customers in the showroom, introduce products, and close sales
Respond to customer inquiries via email and online messages
Communicate with the warehouse team regarding stock and delivery when needed

Requirements:
Fluent in English (both spoken and written) for effective communication with local customers
Fluent in Chinese for internal team communication
Must hold a valid long-term working visa (Full time working rights required)




Previous experience in customer service or sales preferred; experience in home/building products is a plus
Friendly, proactive, responsible, and robust communication skills

Benefits:
Market-competitive salary, negotiable based on experience and performance
Long-term, stable position with growth prospects
Supportive and positive team environment

Location:

Dandenong South, Melbourne

If you are passionate about customer service and sales, and would like to grow with a dynamic and stable company, please send your resume to us.

We look forward to having you on board!

Job Type: Full-time

Pay: From $65,000.00 per year

Experience:
Customer service: 1 year (Preferred)

Language:
Chinese (Preferred)

Work Location: In person

📌 Sales & Customer Service Representative Full Time Dandenong (Australia)
🏢 BPM Living
📍 Australia