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Energy Solution Specialists
We are looking for Energy Solution Specialists to join our team. Your main goal will be to effectively provide energy solutions to our customer base.
Energy Solutions Specialist duties and responsibilities
Manage inbound and outbound customer calls in a timely manner
Make over 150 inbound/outbound calls a day to new customers and existing Customer
Identify customers’ needs and wants, give your best to clarify information
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Build strong relationships with customers
Follow our customer engagement strategy
Meet and overachieve qualitative and quantitative targets
Hybrid roles, able to sell multiple products in multiple divisions
Working on both Australian energy division and Australian VEU division
Energy Solutions Specialist requirements
Previous experience in a sales role
Previous experience in a call centre role
Excellent English communication skills
Track your own work on a daily basis and compare to benchmarks
Solid phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree
Positive attitude
Able to take on feedback
Always have a willingness to improve
Work well in a team or individually
📌 Energy Solution Specialists South Melbourne
🏢 Elite Australia
📍 South Melbourne
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