Are you a friendly, organised, and compassionate Medical Receptionist who enjoys delivering outstanding patient care?

Waterloo Healthcare is a up-to-date, AGPAL-accredited, bulk-billing general practice looking for a motivated Medical Receptionist to join our growing team. We pride ourselves on providing high-quality healthcare in a welcoming, supportive, and professional environment.

About the Role

As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of the practice.

Your responsibilities will include:
Greeting patients with a warm and skilled manner
Managing appointment bookings and telephone enquiries
Processing Medicare, DVA and private billings
Using Medical Director and Pracsoft (or similar clinical software)
Managing patient records while maintaining confidentiality
Handling EFTPOS and daily banking reconciliation
Liaising with GPs, nurses, allied health professionals and external providers
Processing referrals, recalls and correspondence
General administrative and reception duties

About You

The successful applicant will have:
Experience with Medical Director and Pracsoft will be highly regarded but is not essential.
Excellent communication and customer service skills




Strong organisational and time management skills
High attention to detail and accuracy
Ability to work efficiently in a busy setting
Professional presentation and a positive attitude
Strong computer skills
Ability to work independently and as part of a team

What We Offer
Supportive and friendly team workplace
Modern AGPAL-accredited medical practice
Ongoing training and professional development
Stable long-term employment chance
Flexible working arrangements for the right candidate
Opportunity to grow with an expanding medical practice
Convenient Waterloo location with excellent public transport access
Competitive remuneration based on experience

Employment Type
Part time or Casual
Immediate start available

How to Apply

If you are passionate about providing exceptional customer service and enjoy working in a healthcare environment, we would love to hear from you.

Please submit your:
Resume
Cover Letter outlining your experience
Two professional referees

Only shortlisted applicants will be contacted. Sponsorship is not availble.

Pay: $30.00 – $35.00 per hour

Work Location: In person

📌 General Practice Receptionist Alexandria
🏢 Waterloo Healthcare
📍 Alexandria