About The Role

As a CBRE Workplace Experience Coordinator, you’ll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function, which is responsible for providing world‑class customer service to the clients and visitors of a designated building.

What You’ll Do
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
Oversee all Hard services third‑party vendors.
Carry out any small ad‑hoc handyman requests.
Manage the Central Park EOT locker & Facilities requests.
Manage the Central Park internal floor locker requests.
Acknowledge inquiries or complaints from employees, guests, and co‑workers.



Provide solutions in a skilled customer service‑driven manner.
Organize room configuration arrangements on level 18 when requested. This is shared between other WECs.
Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having limited chance to exercise discretion.

What You’ll Need
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Robust organizational skills with an inquisitive mindset.
A “Can do” attitude and work well within a team environment.
Trade background but not essential.
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📌 Workplace Exp Coordinator Hard Services Western Australia
🏢 CBRE Asia Pacific
📍 Australia