About Toll Group: Toll is a global logistics company that moves businesses worldwide, supporting over 20,000 customers across 27 markets. Toll’s operations support a range of industries, including mining, chemical, gas, steel, plastics, petroleum, energy, oil and gas, and agriculture.

About The Role

Reporting to the Operational Excellence Manager within our Resource and Industrials division (R&I;), you will support the design and delivery of continuous improvement (CI) initiatives across the business. You’ll partner with operational teams to identify inefficiencies, analyse data, and implement practical solutions that improve safety, performance, and customer outcomes. You’ll play a key role in embedding sustainable ways of working and ensuring improvements are effectively adopted and maintained across our operations. This is a fixed‑term 12‑month contract based in Brisbane, Sydney or Melbourne and involves traveling to various R&I; sites locally and nationally. The role suits a agile individual who works across operational sites and Toll head offices.

Key Responsibilities
Support delivery of continuous improvement initiatives across operational sites




Conduct operational reviews to identify inefficiencies
Facilitate workshops and problem‑solving sessions
Analyse operational data and identify trends
Develop reports and dashboards
Implement and embed process improvements
Support change management and adoption
Develop training materials and documentation

About You
Experience or exposure to Lean, Six Sigma or CI methodologies (Green Belt desirable)
Solid analytical skills (Excel, Power BI or similar)
Experience in logistics or operational environments preferred
Robust stakeholder engagement and communication skills
Ability to translate data into actionable insights
Hands‑on and adaptable approach

Additional Requirements
Ability to travel locally and nationally
Current and valid driver’s licence
Comfortable working in operational/site environments

At Toll, everyone is welcome, including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre‑employment checks including a criminal history check and medical.
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📌 Process Improvement Specialist Melbourne
🏢 Toll Group
📍 Melbourne