Fertility Tasmania is hiring a Casual/Temporary Medical Receptionist role in Hobart, TAS. Apply now to be part of our team.

Requirements for this role:
Flexible schedule available
1 year of relevant work experience required for this role

Medical Receptionist

Fertility Tasmania – Hobart Tasmania

Part Time

About Us:

Our fertility and reproductive healthcare centre is a leading institution dedicated to helping individuals and couples fulfill their dreams of parenthood. With state-of-the-art facilities and a team of highly qualified professionals, we offer a comprehensive range of fertility treatments, including In Vitro Fertilization (IVF), Intracytoplasmic Sperm Injection (ICSI), preimplantation genetic testing, and more. We value scientific innovation, compassionate care, and patient satisfaction.

Job Description:

As a medical receptionist you will be working as part of our front of house team at Fertility Tasmania you will be the first-person patients meet when they engage with our clinic. You will provide exceptional customer service, underpinned by compassion and attention to detail, to directly enhance the patient experience.

In this role you may be accountable for:
Triage incoming calls and emails




Managing patient bookings and monitoring clinic appointments
Book in-clinic procedures as well as liaise with staff from specialist rooms
Book in-hospital procedures
Medical billing, quoting and receipting
Answer high volume of incoming calls in a qualified and courteous manner
Accurate data entry into the patient management system
Providing administrative support to the team of doctors, nurse, and laboratory staff.

The ideal candidate:

We desire a medical receptionist that has a genuine interest in fertility and be sensitive to the needs of patients and display exceptional communication skills leading with care and compassion. Ideally you will bring the following:

Requirements:
Previous medical reception experience (essential)
Previous experience with specialist billing (essential)
Knowledge of IVF services (desirable but not essential)
Excellent telephone manner
Exceptional computer and IT skills, Microsoft Office Suite (essential)
Solid attention to detail
Ability to work cohesively within a multi-disciplinary team
Superior time management skills with proven ability to multitask
Understanding of patient confidentiality

📌 Medical Receptionist Hobart
🏢 Fertility Tasmania
📍 Hobart