Omnichannel Customer Experience Specialist Melbourne (Australia)

Omnichannel Customer Experience Specialist Melbourne (Australia)

04 Aug
|
Asahi Beverages
|
Australia

04 Aug

Asahi Beverages

Australia

Asahi Beverages is seeking a Customer Experience Specialist in our Southbank hub to manage inbound inquiries across alcohol and non-alcohol portfolios. You will own cases end-to-end via phone, chat and email, input orders in SAP and Salesforce, and drive first-contact resolution while upholding brand standards.

You will operate in a structured, hybrid workplace with set shifts, collaborating with Logistics, Supply, Credit and Sales teams to optimise the customer journey during peak periods.
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📌 Omnichannel Customer Experience Specialist Melbourne (Australia)
🏢 Asahi Beverages
📍 Australia

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