Telair Pty Ltd is seeking a Technical Support Manager to own the operational and people leadership of the Technical Support team across Brisbane and Perth. The role is full time, based in-office at either Brisbane or Perth, with responsibility for rostering, training, escalations and KPI reporting.
You will drive a structured training program, manage the ticketing platform, and implement AI tools and automations to improve efficiency. Collaboration with Network Engineering and CTO is essential.
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📌 Technical Support Manager: Lead A High‑impact Support Team Perth (Australia)
🏢 Telair
📍 Australia
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