Fastmail in Melbourne is seeking a Customer Support Agent to join our team in the Melbourne office. You’ll craft thoughtful written responses, help customers with issues, and explain our features so users feel truly heard.
Working with a global team, you’ll troubleshoot, maintain product knowledge, write help pages, and support privacy and security best practices. The role is hybrid, with two days in the office and a 37.5 hour week.
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📌 Saas Helpdesk Support Specialist Melbourne
🏢 Fastmail
📍 Melbourne
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