As a Store Manager, you’ll play a pivotal role in driving sales performance, leading daily operations and delivering exceptional customer experiences. You’ll inspire and develop your team, foster a positive store culture and ensure operational excellence across stock management, visual merchandising and compliance.

We’re looking for a confident retail leader with previous management experience, solid communication skills and a customer-first mindset. You’ll thrive in a fast-paced environment, lead by example and know how to motivate a team to achieve results while creating an engaging in-store experience.

In this role you will:
Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
Manage store administration tasks, including payroll, banking and roster preparation.
Recruit, onboard and train team members while fostering a positive and supportive team culture.
Handle customer enquiries and resolve complaints in a professional and timely manner
Ensure compliance with company policies and procedures to support smooth store operations.





What we offer:
Healthy work-life balance with a rotating full time roster, including a 3-day weekend each fortnight and no Sunday shifts.
Hourly rate with penalties for late nights, weekends and public holiday shifts.
50% team member discount off Sussan Group brands | Sportsgirl, Sussan & Suzanne Grae.
Comprehensive online learning and in-store training with your Business Manager.
Access to Management Development Programs and career progression prospects across The Sussan Group.
Wellness Leave - 2 additional paid days of leave per year to focus on your health and wellbeing.
Opportunity to earn monthly and seasonal bonuses.
Discounted private health insurance through Medibank Private.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
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📌 Retail Store Manager North Lakes, Qld (Australia)
🏢 Sportsgirl
📍 Australia