Provide administrative support to the Welcome & Registration Team

Purpose / Objective: The Admin Volunteer provides administrative support to the Welcome & Registration Team by responding to enquiries, reviewing and processing registration forms, corresponding with ASC clients and completing checklists to ensure compliance.
Commitment: Minimum 6 months (ongoing).
Days and hours required per week: One weekday per week, for 5 hours. Adaptable day (working week).
Location: 43 Bedford Street, Newtown

Duties & Responsibilities:
Assist Welcome & Registration in the client registration and file closure processes
Review Google Doc form responses and check data against documents provided
Create recent client files, upload data to CRM, conduct VEVO checks and close files.
Liaise with ASC clients on signing consent forms, documents needed and their status with ASC.
Process material aid requests.
Monitoring and responding to queries in shared inboxes.
Further administrative tasks as needed.

Selection Criteria
Advanced computer skills
Excellent attention to detail
Ability to closely follow workflows and guidance documents




Ability to effectively coordinate and organise tasks within the organisation
Ability to work collaboratively with other staff and volunteersFlexibility and willingness to take on extra tasks as appropriate
Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality

General Conditions

All ASC staff and volunteers are required to:
Adhere to ASC’s vision, purpose and values
Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Support a child secure organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements and willing to provide NSW police check if requested.
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