We’re on the lookout for our next superstar to join our HQ team on the Gold Coast. This is a customer first role where you’ll be the voice of the business, supporting our distributors over the phone and via email, delivering a high-quality experience with every interaction.
If you’re organised, approachable, and genuinely enjoy helping people, you’ll fit right in. You’ll be backed by full training, ongoing support, and a team that works closely together and has each other’s backs.
This role is all about keeping things moving, supporting distributors, managing orders, and ensuring every phone call and email delivers the smooth, high-quality service Lauxes is known for.
Why You'll Love Working With Us
Bold, fun, unapologetically ambitious culture
Supportive team environment with full training and explicit growth pathways
Birthday leave, team events, career development, and more
Be part of a national brand that’s scaling fast
A workplace where your strengths matter and your ideas count
What You'll Do
Be the first point of contact confidently answering inbound calls and emails
Process the order queue quickly and accurately
Keep CRM records immaculate and up to date
Support HQ with admin, reporting, and coordination
Resolve issues with a proactive, problem-solving mindset
Who you are
Organised and detail-focused, with a "can-do" attitude
Strong communicator who enjoys solving problems
Willing to learn CRM systems and new processes
A team player who thrives in a rapid-paced environment
Someone who lives our values:
We make sh*t happen
We don't do boring
We speak POFL
We stay hungry
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