Introduction

Dymocks Retail is a nationally recognised multi‑channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

Description

An exciting prospect now exists for a Sales Ambassador to join our Special Orders Department in a Casual Customer Service/Special Orders role!

You will be working within our Special Orders Department responsible for:
Answering and receiving incoming phone calls to the store
Directing calls to the correct departments
Customer service over the phone
Customer Service at the SPO register
Keying special orders
Helping with corporate accounts





Skills and Experiences

The successful applicants will have:
Solid administrative skills
Knowledge of Microsoft Office
Knowledge of retail inventory and POS systems
Strong customer service skills
Book knowledge and passion for books and reading
Ability to provide superior levels of service to every customer, every time they shop
Able to work quickly, accurately and with attention to detail
Self‑motivated and team orientated
Robust communication skills

If you have the drive, passion and willingness to achieve instrumental results, apply today!
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📌 Special Orders Sales Ambassador Dymocks George St City Of Sydney
🏢 Dymocks Books
📍 City of Sydney