Next Health, part of the MedHealth group, has been delivering independent specialist opinions since 2005 to help individuals and organisations understand next steps after injury or illness. We are now the largest provider of independent specialist opinions across Western Australia and the Northern Territory.

We’re looking for a proactive, detail-oriented professional with strong organisational, communication and leadership skills who can work both independently and as part of a team.

Job Description

Reporting to the Operations Manager (SA/NT), you will support the day‑to‑day operations of our Adelaide office, ensuring a smooth and skilled experience for all stakeholders.

Key Responsibilities
Manage the front desk, switchboard, inbox and visitor experience
Coordinate appointments, bookings and documentation for assessments
Liaise with consultants, clients and stakeholders to ensure timely delivery of information
Maintain accurate records, filing systems and compliance standards
Manage office administration tasks (mail, couriers, banking, cancellations, shredding)
Support consultants with scheduling changes and logistics
Build strong relationships with consultants, clients and team members




Contribute to continuous improvement initiatives
Provide training and support to team members as needed
Ensure compliance with policies, procedures and WHS requirements
Assist with ad hoc duties and projects

Qualifications
Experience in a customer‑focused administrative role
Strong organisational skills with high attention to detail
Confident communicator with excellent interpersonal skills
Able to manage competing priorities in a agile workplace
Resilient and solutions‑focused
Proficient in Microsoft Office
Ability to work both independently and collaboratively
High level of professionalism, confidentiality and customer focus
Positive, approachable and team‑oriented mindset

Equal Opportunity Statement

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.
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📌 Client Services Officer Adelaide (Australia)
🏢 Next Health
📍 Australia