In this role, you will build robust customer relationships through face‑to‑face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.
Role Title
Showroom Consultant
Location
Wanneroo, Western Australia, Australia
Hours
Monday – Friday, Full Time Permanent
Role Level
Entry - Mid
Reporting
Regional Sales Manager
Essential Skills & Qualifications
Previous customer service or industry experience preferred, but not essential
Excellent verbal and written communication skills are essential
Adept at navigating computer systems to manage customer interactions and records
Ability to remain composed in a fast‑paced work environment and under pressure
Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
Duties & Responsibilities
Greet customers delivering excellent customer service with a sales-focused approach
Resolve customer questions and concerns in an productive manner
Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
Maintain showroom inventory and presentation as required
Benefits
Employee discounts on Aidacare health equipment products and services
Quarterly incentive scheme
Employee Assistance Program to support mental wellness
Advantages package includes discounts for retail, insurance, gym and more
Comprehensive training program to equip you with the necessary skills and knowledge
How To Apply
Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers!
About The Company
Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.
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